Forum Discussion

mikoz's avatar
mikoz
Channel Surfer
3 years ago

HDHomeRun app on Roku reports DVR failure

When starting the HDHomeRun app on various Roku models 4 and up, it reports that there's a DVR failure.  I see no evidence of this using the iOS app or on LG TV.    Is this a bug in the Roku app? 
RokuKarla's avatar
RokuKarla
Retired Moderator
3 years ago

Hello mikoz

Thanks for posting here in the Community.

Does the issue only occur on a specific channel or across other channels installed on your Roku device?

If you haven't tried it yet, you can remove the affected channel and then re-install it. To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Let us know how it goes!


Regards,
Karla

mikoz's avatar
mikoz
Channel Surfer
3 years ago

Issue happens with every channel.  It happens on two different Ultra models and Ultra LT.

Re-installing channel does not help. 

 

Now, today, as an added bonus, there's no sound with the app no matter what the sound setting is in Roku.  Switching to an AppleTv4k there are no issues. 

  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator
    3 years ago

    mikoz

    Thanks for the posts.

    As renojim has mentioned, if you are experiencing playback issues with the HDHomeRun channel, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

     

    Thanks,
    Danny