Yeah. Talk to the hand (I guess). Once in a while an HDHomerun show will play on Roku, and firestick is reliable, but I'd rather watch from my iPad or desktop PC. (Mac Mini is choppy.)
Hi everyone,
Thanks for the post.
Can you please provide us the following information:
-Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
-does this issue occur on a specific channel? if so, what channel and what version/build is the channel (this can be found be selecting the channel on the Home screen and pressing the * button)
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)
-steps to reproduce the issue you are seeing
Once we have this information, we will be able to investigate further.
Thanks,
Danny
Dear Danny,
1. I have 6 Roku devices, including a stick, a new model puck, a late model puck and 3 TVs of various sizes from TCL. If it's a hardware issue, it exists for most of the Roku family.
2. I am running the latest build of HDHomeRun, V55.0 build 20200504
3. Issue ID 39-427-270
4. Select an OTA channel like ABC via HDHomerun, usually it gets kicked back to reselect an OTA channel after a few minutes.
Thanks for the post.
If you are unable to resolve the issue, can you please provide us the following information:
-Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
-does this issue occur on a specific channel? if so, what channel and what version/build is the channel (this can be found be selecting the channel on the Home screen and pressing the * button)
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)
-steps to reproduce the issue you are seeing
Once we have this information, we will be able to investigate further.
Thanks,
Danny
1. I have 6 Roku devices, including a stick, a new model puck, a late model puck and 3 TVs of various sizes from TCL. If it's a hardware issue, it exists for most of the Roku family. The TV I use most often is a TCL Roku TV 7130X.
2. I am running the latest build of HDHomeRun, V55.0 build 20200504
3. Issue ID 39-427-270
4. Select an OTA channel like ABC via HDHomerun, usually it gets kicked back to reselect an OTA channel after a few minutes.
I turned on my Roku TV today and it doesn't even detect the HDHomeRun now. The app on my laptop still works perfectly fine though.
