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latincrow81's avatar
latincrow81
Reel Rookie
3 years ago

Hdcp error every time with Roku 4

Mine does the same, and on top says its not connected to the internet, even though the network check is successful and after... still no image... brand new roku 2023...

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  • makaiguy's avatar
    makaiguy
    Community Streaming Expert

    latincrow81-

    The model known as a Roku 4 (model 4400) was released in 2015 and Roku recently discontinued support for it.  Recently the Disney family of streaming channels (Disney+, Hulu, ESPN) have dropped support for the Roku 4.

    Presumably a new purchase is one of the Roku models with 4K or 4K+ in their model name.  If your Roku has a "Settings > System > Power > Auto power savings > After 20 minutes of no interaction" setting, try disabling it.