Forum Discussion
ArchitectU
3 years agoReel Rookie
You may have the same error I did years ago. The issue is the app not Roku. The app sends an improperly formatted response which causes some network gear to drop it causing the error. My fix was a firewall rule that ignored the specific formatting issue for the hbo response domain hbomax*.youidomain2.com.
For a detailed explanation see this earlier community response. Do not count on the Community Moderators to know any more than normal customer service, they are not engineers, despite them meaning well and wanting to help they cannot.