Forum Discussion
RokuMaryEF
3 months agoCommunity Moderator
Hi there! cndl303
I see you’ve already taken some steps. Thank you for that.
For this specific issue, we recommend reaching out to HBO Max directly for further help: https://help.max.com/US-en/Home/Index.
Just a heads-up — many apps on Roku, including HBO Max, are developed and maintained by the channel providers themselves. They'll be in the best position to assist you from here.
Mary,
Roku Community Team