Forum Discussion

cndl303's avatar
cndl303
Reel Rookie
8 days ago

HBO Max Keeps starting at same episode next time I start series

I sleep to The Big Bang Theory and every night when I start it. It is stuck at the same episode that I started with the night before. Whatever episode I start, that's what it goes back to the next ni...
app playback
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RokuMaryEF's avatar
RokuMaryEF
Community Moderator
8 days ago

Hi there! cndl303​ 

I see you’ve already taken some steps. Thank you for that.

For this specific issue, we recommend reaching out to HBO Max directly for further help: https://help.max.com/US-en/Home/Index.

Just a heads-up — many apps on Roku, including HBO Max, are developed and maintained by the channel providers themselves. They'll be in the best position to assist you from here.

Mary,
Roku Community Team

  • cndl303's avatar
    cndl303
    Reel Rookie
    7 days ago

    I understand, but works just fine in the app on my phone. It's just on my Roku. 

    • M0rg4n's avatar
      M0rg4n
      Newbie
      6 days ago

      Im having the same problem... Its not a fix but if you have hbo max and hulu linked you can watch BBT on hulu instead. 

  • M0rg4n's avatar
    M0rg4n
    Newbie
    6 days ago

    That is quite possibly the least helpful response you could have given.