HBO Max error code and can't authenticate
I came on here trying to see if anyone else was having issues streaming HBO max. Looks like I’m not the only one! I either get an error that our device cannot be authenticated or it just sends me rig...
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Thanks for the post.
Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.
If you are still seeing the issue occur, you'll want to contact HBO Max support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.
You can reach HBO Max support here: https://help.hbomax.com/us/ContactUs
Thanks,
Danny
RokuDanny-R wrote:Thanks for the post.
Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.
If you are still seeing the issue occur, you'll want to contact HBO Max support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.
You can reach HBO Max support here: https://help.hbomax.com/us/ContactUs
Thanks,
Danny
UserDanny-R…I’ve done that like 20 times and it never fixes the problem. I’ve also talked with HBO max customer support who says it is a Roku issue, although they tried to help me with suggestions that didn’t work either
