Forum Discussion

BD6's avatar
BD6
Newbie
2 years ago

Having to re-log into channels almost everytime I view them ESPN, CNN, Bally Sports, etc

"From time to time" is one thing... Almost every other day is ridiculous. I'm referring to Bally Sports specifically. It's been a over a year since the last response to this issue. What's been done to resolve this. The frequency of having to "reconnect via provider" is obscenely excessive, to the point where I'd call it an issue requiring resolution. Please advise because this is now a nuisance.

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert

    With the rate at which people are dropping cable/satellite subscriptions, I don't blame cable-type channels that require TV provider authentication for asking for proof that one's TV provider account is still active.   But daily seems a bit much.

    I find I have to re-authenticate with my TV provider just about every time I load up Bally Sports.   But I don't use the Bally app often -- essentially only when my home baseball team plays the Braves and the broadcast is otherwise blacked out for me because I live in Braves territory.

    The frequently used channel I need to re-authenticate the most is Watch TCM.  I have to authenticate my Directv account so often that I have added a shortcut to the TCM login page to the home screen on my phone and my tablet.