Forum Discussion

Nea1938's avatar
Nea1938
Newbie
3 years ago
Solved

Hallmark Movies Now is not playing.

When I watch Hallmark live, it does work, but as soon as I try to watch a movie from Hallmark Movies Now, they just return to the play options when I press play. It worked fine before yesterday, my s...
  • Nea1968's avatar
    Nea1968
    3 years ago

    I was not able to do that. I'm using the Roku Channel as a streaming service on my PC and really watch it mostly through my webbrowser.

    But I finally decided to delete my Roku account, so I unsubscribed Hallmark movies first, deleted my account and made a new one, with the same e-mail address and that did the trick. I subscribed to Hallmark movies again and now it is working as it should.

    Thanks for the reply though.

  • RokuCarly's avatar
    RokuCarly
    3 years ago

    Welcome, and thank you for posting here at the Roku Community, Mcquery!

    Thanks for letting us know! Please make sure to perform a system reboot in between removing and reinstalling the app. (remove the app > system reboot > reinstall the app) We always need to make sure this troubleshooting procedure has been done precisely to work. 

    Feel free to reply to this thread if you have further clarification or create a new thread for different concerns. We'd be glad to help!

    Kind regards,
    Carly