Forum Discussion

Anita50's avatar
Anita50
Newbie
3 years ago
Solved

Had free version of Peacock. Upgraded to paid version with no commercials. Still seeing commercials

How do I stop commercials after upgrading to a Peacock paid subscription with no commercials?
  • RokuRiamie-D's avatar
    RokuRiamie-D
    8 months ago

    Hi vjneale,

    Welcome to the Roku Community!

    We appreciate you for letting us know that you are getting ads on your Peacock TV channel subscription. We would be more than willing to assist you with this.

    Please note that the Peacock TV subscription that is ads-free is Peacock TV Premium Plus, while the one that has an ad is Peacock Premium. We highly suggest you check your Roku Account to double-check the plan you have for Peacock TV.

    Thank you for your understanding.

    Cheers,
    Riamie

vjneale's avatar
vjneale
Newbie
8 months ago

How can I get rid of the commercials? I’m paying for Peacock Plus! Ugh. It’ll take 10 years to see Yellowstone from the beginning. Help!

RokuRiamie-D's avatar
RokuRiamie-D
Community Moderator
8 months ago

Hi vjneale,

Welcome to the Roku Community!

We appreciate you for letting us know that you are getting ads on your Peacock TV channel subscription. We would be more than willing to assist you with this.

Please note that the Peacock TV subscription that is ads-free is Peacock TV Premium Plus, while the one that has an ad is Peacock Premium. We highly suggest you check your Roku Account to double-check the plan you have for Peacock TV.

Thank you for your understanding.

Cheers,
Riamie