Forum Discussion

sh66's avatar
sh66
Channel Surfer
2 months ago

Guest Mode options to move and remove apps are not available

We use Roku Guest Mode on our TV to support guests who stay in our short term rental so they can log into their personal steaming services and be logged out automatically at the end of their stay. ...
app feature
app support
rokuwbpl's avatar
rokuwbpl
Channel Surfer
2 months ago

Hi

Model: 3930x sn S008209WDSJP.

SOFTWARE 14.5.4 BUILD 5944

The other instructions do not work. There is no about section there. Only in the wifi menu.

  • sh66's avatar
    sh66
    Channel Surfer
    2 months ago

    Hi,

    I had to take Roku out of Guest Mode entirely to get access to the About section. 

    Certain System menu options appear not to be available when the Roku is in Guest Mode.

    • rokuwbpl's avatar
      rokuwbpl
      Channel Surfer
      31 days ago

      ty worked just as you stated

  • rokuwbpl's avatar
    rokuwbpl
    Channel Surfer
    31 days ago

    3930X 

    Serial X004005WDSJP

    Device ID  S008209WDSJP

    SOFTWARE 14.5.4 BUILD 5944