Forum Discussion

Demetri's avatar
Demetri
Newbie
2 years ago
Solved

Greek Elite TV fails to launch

Does anyone out there have the same issue? Although I see the app, when I try to launch a channel it does not launch. This app does not require additional subscription either.  
  • RokuArjiemar's avatar
    RokuArjiemar
    2 years ago

    Hello! Demetri,

    Happy first day here in the Roku Community!

    Thanks for reaching out to us about the Greek Elite TV. We're sure we will get your issue resolved positively.

    • Is this the first time you have experienced this issue? 
    • Does the issue occur on only this channel, multiple channels, or all channels?
    • What troubleshooting steps have you taken so far to resolve the issue?

    We recommend performing the below steps and see if you can resolve the issue:

    1. Remove the channel from the Roku device
    2. Power cycle the Roku device, by disconnecting it from the power cable and reconnecting the device back to the power.
    3. Re-add the channel back to the Roku device

    Please keep us updated on your findings so that we can continue to assist you. We look forward to hearing from you soon.

    Thanks,
    Arjiemar

RokuArjiemar's avatar
RokuArjiemar
Retired Moderator
2 years ago

Hello! Demetri,

Happy first day here in the Roku Community!

Thanks for reaching out to us about the Greek Elite TV. We're sure we will get your issue resolved positively.

  • Is this the first time you have experienced this issue? 
  • Does the issue occur on only this channel, multiple channels, or all channels?
  • What troubleshooting steps have you taken so far to resolve the issue?

We recommend performing the below steps and see if you can resolve the issue:

1. Remove the channel from the Roku device
2. Power cycle the Roku device, by disconnecting it from the power cable and reconnecting the device back to the power.
3. Re-add the channel back to the Roku device

Please keep us updated on your findings so that we can continue to assist you. We look forward to hearing from you soon.

Thanks,
Arjiemar