Forum Discussion
When I follow the steps given and click the star (*) button, "Remove app" is not an option - it is the only app on Roku that does not have this option (I see Move app, Move app to top, Manage subscription, Check for updates, and Close). So I can't even remove the app at this point. I sent an email to Great Courses Plus but have not heard back.
Thanks for keeping us posted, Terrynpeg!
You may also try these steps here:
- Try removing the app using the Roku Mobile App, rebooting your Roku device, and reinstalling the app through the mobile app again.
Let us know if that fixes the issue.
Thanks,
Emman
- Terrynpeg9 months agoChannel Surfer
I did those steps and it did not work. The app still crashes.
- RokuEmmanuel-D9 months agoCommunity Moderator
Thanks for the update, Terrynpeg.
We understand how frustrating it can be to experience issues with a specific channel. Since this seems to be an isolated concern, we recommend reaching out directly to the channel support mentioned above.
They have the expertise to assist you, as they manage and regulate their own channel. They'll be able to help resolve this for you quickly.
We are hoping that everything will be sorted out for you soon.
Thanks,
Emman- Terrynpeg9 months agoChannel Surfer
Thanks...I'm investigating options outside of Roku for my streaming options now. Have a good day.