Forum Discussion

brightlight56's avatar
brightlight56
Reel Rookie
3 years ago
Solved

Great American Baking show preview only

I can watch the preview - it says the show is available May5th. There are no episodes available to watch on my smart TV June 1st

  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi appway,

    A warm welcome here in the Roku Community!

    Kindly refer to this link to watch episodes of The Great American Baking Show episodes. In addition, we advise you to perform a system restart on your Roku device to have optimal usage and a refreshed state. To do this, navigate to Settings > System > Power (skip if no sub0menu) > System Restart. If you're unable to access the content on both the website and Roku device, let us know.

    All the best,
    Kash

16 Replies

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator
    3 years ago

    Hi brightlight56,

    Greetings from the Roku Community!

    We understand that you are having an issue streaming the Great American Baking Show. Please note that content availability may vary depending on your location.

    Please keep us posted if you need further assistance or clarification.

    Regards,

    Chel

    • ruthh9290's avatar
      ruthh9290
      Newbie
      2 years ago

      I am in Canada and also only get the preview of Great American Baking Show.  Why is that?

       

      • RokuEuniceL's avatar
        RokuEuniceL
        Retired Moderator
        2 years ago

        Hi ruthh9290,

        Welcome, and thanks for posting to the Roku Community!

        We understand you are not able to stream The Great American Baking Show. We're happy to help. Roku strives to create a fantastic entertainment experience for our customers. The content may have been removed as a TV show, and the availability of movie content on The Roku Channel may vary. We recommend checking periodically to see if the content returns in the future.

        Best regards,

        Eunice

    • POLAFLOWER150's avatar
      POLAFLOWER150
      Reel Rookie
      2 years ago

      Roku , how about you clarify what locations cannot get it especially when people are telling you where they are. Also,  why show a preview and not the show??? Frustrating 

      • appway's avatar
        appway
        Channel Surfer
        2 years ago

        Can’t watch in Saskatchewan either

        i check daily 

    • brightlight56's avatar
      brightlight56
      Reel Rookie
      3 years ago

      Is there a way to block seeing previews in Roku if I am not actually going to be able to watch the show. What is the point of the preview?

  • Kkv's avatar
    Kkv
    Reel Rookie
    2 years ago

    Same problem here in Washington State.  If Roku can't deliver on these contracts, wish they would go to a Company like Netflix that can.  Roku always has these frustrating inexplainable issues.  I feel sorry for their customer support staff who have to try to politely explain it away.  

    • Redbeard3rd's avatar
      Redbeard3rd
      Newbie
      10 months ago

      None of the episodes are playing.  Same error message and issues as mentioned over a year ago.  Playback error, try again later.  Same scenario, smart TV in US all other content works fine. 

      Please either fix or remove.from your listing

      • RokuCarly's avatar
        RokuCarly
        Community Moderator
        10 months ago

        Welcome to the Roku Community, Redbeard3rd.

        Thanks for reaching out and for sharing your concern about streaming the Great American Baking Show. Rest assured that I will coordinate this with the appropriate team to include your device in the process of investigation. 

        Once we've been notified of any updates regarding this matter, we'll let you know.

        Your continuous patience and understanding are highly appreciated as we work on this.

        Best regards,
        Carly