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Superchromat's avatar
Superchromat
Newbie
3 years ago
Solved

Gravitas movies won't let me log in

Same issue. Here's what happens: I downloaded the GravitasMovies app through my Roku soundbar. After opening the app, I clicked on Sign Up, and then confirmed I wanted to begin the free trial. I ente...
  • RokuTakashi's avatar
    RokuTakashi
    3 years ago

    Hey Superchromat,

    Welcome to your first post in the Roku Community!

    Thank you for letting us know about this problem you have encountered with the Gravitas Movies channel. We recommend performing the steps below to resolve the issue.

    1. Remove the channel from the Roku device.
    2. Restart the Roku device from Settings > System > System Restart.
    3. Add the channel back.

    If the issue persists, it might be a problem with the channel itself. In this case, it's best to contact the channel provider's support directly to inquire further about the issue you have encountered.

    Let us know if the issue is fixed, we'll be glad to continue assisting you.

    All the best,
    Kash

RokuTakashi's avatar
RokuTakashi
Community Moderator
3 years ago

Hey Superchromat,

Welcome to your first post in the Roku Community!

Thank you for letting us know about this problem you have encountered with the Gravitas Movies channel. We recommend performing the steps below to resolve the issue.

  1. Remove the channel from the Roku device.
  2. Restart the Roku device from Settings > System > System Restart.
  3. Add the channel back.

If the issue persists, it might be a problem with the channel itself. In this case, it's best to contact the channel provider's support directly to inquire further about the issue you have encountered.

Let us know if the issue is fixed, we'll be glad to continue assisting you.

All the best,
Kash