Forum Discussion

philnykfan's avatar
philnykfan
Newbie
5 months ago
Solved

Gotham Sports app crashes upon selection. I also can't delete and reload it.

app playback
  • RokuRiamie-D's avatar
    RokuRiamie-D
    5 months ago

    Hi philnykfan,

    Welcome to the Roku Community!

    Thank you for bringing to our attention that you're having trouble with the Gotham Sports channel, which crashes upon selection. I would be more than willing to sort this out for you.

    Before we proceed, I suggest you check the other channel if the issue occurs. If not, let's see if this will work for you.

    1. Restart your device:
      Settings > Select System > Select Power. If you do not see a Power submenu, skip to the next step > Select System restart.
    2. Remove the channel through the Roku mobile app
    3. Add it again through the Roku mobile app

    I hope to get this sorted out soon. Please keep us posted.

    Cheers,
    The Roku Community Team

     

1 Reply

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    5 months ago

    Hi philnykfan,

    Welcome to the Roku Community!

    Thank you for bringing to our attention that you're having trouble with the Gotham Sports channel, which crashes upon selection. I would be more than willing to sort this out for you.

    Before we proceed, I suggest you check the other channel if the issue occurs. If not, let's see if this will work for you.

    1. Restart your device:
      Settings > Select System > Select Power. If you do not see a Power submenu, skip to the next step > Select System restart.
    2. Remove the channel through the Roku mobile app
    3. Add it again through the Roku mobile app

    I hope to get this sorted out soon. Please keep us posted.

    Cheers,
    The Roku Community Team