Forum Discussion

gregorindc's avatar
gregorindc
Reel Rookie
2 months ago

Garbled text or missing letters

I was online yesterday and I did the factory reset, the problem happened again today.

Sometimes it is letters missing, Sometimes garbled as in sample above.

System restart or pulling plug and putting in back is solves the issue temporarily

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator

    Hi, gregorindc 

    Thanks for reaching out!

    I understand you've encountered an issue with missing texts. Our team will investigate this further.

    Additionally, can you please confirm if the issue happens specifically and is limited to the Frndly app, or have you noticed it with other apps or on the Home Screen?

    Keep us posted.

    Thanks,
    Roku Community Team