Forum Discussion

llp1's avatar
llp1
Newbie
7 months ago

Fubo repeated subscription not done by us

Twice within a month we have been charged for Fubo and never signed up for it.  Is there any way to have it taken off our menu and I need to request to get our money back?  We have never watched it and never intend to watch it and I keep on getting notified that I signed up for a subscription that I never signed up for.  Last night it was signed up and there was no one in the house.

app subscription

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert
    7 months ago

    If you ever sold, gave away, or returned a Roku device there may be a device out there linked to your Roku account.  Check the devices linked to your account at https://my.roku.com and remove any you don't recognize.  For any refund, you have to contact account/payment support at https://support.roku.com/contactus.