Freevee channel not working

I am having the exact same issue on two different model Roku players.  I tried the uninstall, clear cache/reboot, reinstall method on one machine and I was able to watch a show for an extended period. However, when I logged out and tried to log back in it reverted back to sending me to the Home Screen in a second or two instead of playing content. 

I did find a way around it by watching Freevee on the Amazon Prime Video app. Took me a while to find what I was watching before though. Not intuitive. 

 There is also an Amazon forum thread on this topic:

https://www.amazonforum.com/s/question/0D56Q0000BO9b1iSQB/freevee-goes-back-to-roku-home-screen-when-i-am-logged-into-amazon-account

Same problem since yesterday on both TV's. One is a Roku TV & the other is a "regular" tv with a Roku device.

Have deleted Freevee on both, restarted Roku, and reloaded Freeve on both. Still just keeps bouncing back to Roku home page when you click on it.

I am having the exact same problem. I have done everything in this thread suggested. Did you ever get it resolved? 

I am able to use Freevee on my Roku TV - until I sign in!  Once I sign in to Amazon the freevee app returns to the Roku home page.  I have uninstalled the channel, restarted the TV, and reinstalled the channel with the same results.  Is this the same problem?

Same. Getting old. 

Ever since. Updated my Roku to v12 I cannot access my FreeVee account. I also had a Roku Express I returned because of the same behavior with YouTube. Open app, watch as app closes and returns you to home page. This is obviously an issue with the latest Roku update. If I can’t watch my choice of streamed content on Roku, I’ll need to shop around for an alternative. 

This fixed ours doing the same thing. It just kept cycling us back to Roku home. We deleted the app, power cycled the system via the actual settings on the tv. Then unplugged the tv , reinstalled app. Then we pulled up freevee without signing in. Started one of our previous shows for 30 seconds to a minute. Then we backed out of the show and signed in. We were able to sign in successfully and all of our show info was saved. Hope this helps and works for someone else! 

Hi honeycando,

Thanks for posting in the Roku Community!

We understand that you are facing an issue with the Freevee channel and we would like to know what went wrong so we can assist you further and fix the issue.

Please be aware that when removing a channel, it's important that you make sure to restart your Roku device before adding the channel back again to ensure a clean channel install. If you are still unable to resolve the issue.

If the issue persists, please refer to the support article here for additional troubleshooting steps: How to resolve a channel playback issue | Official Roku Support

Please keep us posted and we'll continue assisting you from there.


Best regards,
Mary

Hi Community users,

Thanks for letting us know about the behavior you're seeing with the Freevee channel and all of the troubleshooting you've done.

Please be advised that each channel on the Roku platform is built and maintained by the channel provider themselves. If you encounter an issue within a channel that isn't occurring in every other channel on your device, you'll want to contact the channel provider directly to report the issue and request additional support.

We appreciate you again posting in Roku Community.


Best regards,
Mary

As long as I don’t sign in to my account, it works so it can’t save a list or continue watching where you left off. Annoying.