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paradoid's avatar
paradoid
Streaming Star
11 months ago

free to watch keeps changing to paid apps when added to save list.

Just odd and pretty sneaky behavior I've noticed recently.

Literally once added to my saved list, it changes to paid not any of the free to watch apps, or even just Roku streaming.

Just try it and see.

3 Replies

  • ROkooFlix's avatar
    ROkooFlix
    Roku Guru
    29 days ago

    By chance are you referring to channels in the "Add-ons"  grouping of channels?  If you are, adding any of these they are not free Roku FAST streaming channels.  

    I personally hide all "Add-ons" and have to go back and hide additional channels as new ones are added to the group.  I do the same for foreign language channels, it helps cut down on the guide clutter for channel groupings that I will never use.

    Ideally though it'd be nice to have the option to hide any undesired grouping of channels by category if desired instead of having to hide each channel individually. 

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    11 months ago

    Hi, paradoid 

    Thanks for posting here in the Roku Community.

    We understand your concern regarding the change in content status from free to watch to premium content, and we'd like to take a closer look so our team can review it. Can you provide the details below?

    • May we know what specific content you have tried to save?
    • On what specific app or channel is this?
    • Do you have an active subscription to any apps?

    With more details referring to the issue, our team can assist you further. Your response would be much appreciated.

    Best wishes,
    Kash

     

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