Forum Discussion
Same. I had to delete app, re add app, reboot tv. Then I got about 2 hours of Fox sports, and it reverted to not supported by MVPD
Hi Cd63,
Welcome to the Roku Community, and thanks for sharing this information with us!
We appreciate the effort that you have made to troubleshoot the issue. After attempting the troubleshooting steps and videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help. The channel developers themselves maintain channels on Roku. In this case, an issue within that specific channel likely needs to be addressed with an update from them.
If you need anything else, please let us know.
Kind regards,
John
- Strega22 years agoRoku Guru
I wonder if you folks are all authenticating with the same cable operator? Since this only seems to affect a small number of users that could be a common denominator that could help Fox figure out the problem.