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SuperDavelewis's avatar
SuperDavelewis
Newbie
2 years ago

Fox News not working past 13%! New thread!

Ok having read the other thread - 15+ pages, with zero successful solutions from Roku since 6-24, let’s try this again.

Fox News inside Roku device, removed, restarted, reinstalled 7+ times on 4+ devices on separate WIFI systems. Tried all previous “fixes” - no success. Roku device updated and restarted.

On the Fox News Home Screen the live now Fox News channel button doesn’t react to commands. The “Watch Now” button sends it to the large Fox News Channel page with the spinning 13% loading wheel of death. Going to the left menu and scrolling down one to “Watch Live TV” - the Live Now button doesn’t respond to commands. The audio does respond but no change in screen. Scrolling right to the Fox Business button also produces no reply. Fox Weather button works and Fox Radio also works. 

Signed in under Optium. 

Issue report tracker

model: 3920X - Premiere

S/N: YH005R775255 (K450D5775255)

software version: 14.0.4 build 12221-91

GC Version: 12.4.17

timestamp: 2024-10-14T10:50:25Z

issue ID 55-413-930 

 

second report tracker

timestamp: 2024-10-14T11:16:24T

issue ID: 55-413-955

Please fix the bug in your app! This is looking like Roku is trying to keep Fox News off the platform! 

app playback

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert
    2 years ago
    SuperDavelewis wrote:

     

    Please fix the bug in your app!

    You are directing this comment to the wrong people!  It's Fox's app, not Roku's.  Start as many threads as you like, but until the incompetent developers at Fox figure out the problem, nothing's going to happen.