Forum Discussion

suzy6's avatar
suzy6
Newbie
3 years ago

Fox News Channel not available

Roku has apparently dropped FOX NEWS CHANNEL live...they have no answer, trying to blame it on my TV/Internet provider, but I've already reached out to them.

The problem is with ROKU, and ROKU won't explain why!!!  Hey ROKU - bring back FOX NEWS CHANNEL live.

I've re-started the device numerous times, and it has done NOTHING to solve the problem.  FIX IT, NOW!

38 Replies

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  • This has me about to BAIL on this POS ROKU. 2 months no explanation 3 diffrent roku devices app just crashed back to the home screen. I even did a FULL reset no change. ๐Ÿ–•๐ŸปRoku

    • RokuEuniceL's avatar
      RokuEuniceL
      Retired Moderator

      Hi Azleatherneck,

      Greetings from the Roku Community!

      We regret to hear about this. We're glad to assist you with your streaming problem on Roku. We'd like to know more about it to help you further. Please provide us with more details.

      • How are you powering your Roku device?
      • Is the issue happening on all contents or channels, or is this isolated to one content or channel? (Specify)
      • Are you getting error messages or error codes when playing content?
      • How far is your Roku device from your network router?
      • Have you tried reaching out to the channel partner's customer support?

      In the meantime, please check out this support article on resolving a channel playback issue.

      We'll be waiting for your response.

      Kind regards,

      Eunice

      • qqyou's avatar
        qqyou
        Newbie

        I've had the same issue multiple times. I believe it happens when you're signed into Fox News Channel with your cable provider and the Roku updates or some changes happen. For lack of a better term the app gets "stuck". It doesn't happen with other apps that I've ever seen (I have multiple Rokus). Recently my Roku TV updated to version 12.5.0. All the apps worked except for Fox News Channel (immediately after the update) where it would start and I could watch previously recorded shows but the Live wouldn't start/stream. As I have done previously, I had to remove the app and restart the Roku. I reinstalled it and then the Live TV would stream again.

        • It's powered normally with the included power cord.
        • The issue is isolated to just this channel.
        • There is no error at all. All the content will play except for Live streaming.
        • The wireless connection is strong and intermittent network connectivity is not related to this.
        • No. Where/why would I reach out to Fox News Channel?
  • By not available, do you mean the app is gone, or it just doesn't work? There have been all sorts of weird issues with Fox News and streaming services/devices lately. A few months ago, it would go dead on Hulu+Live TV every hour.

  • Agree. Will get a different streaming stick. Screw Roku

  • Fox News will not load.  I have tons of band width/speed.  All others apps load.  What's up?

    Fix Fox!

    • Cbaker1a's avatar
      Cbaker1a
      Binge Watcher

      Hmm,

      Maybe roku doesn't like fox news ...

      Hmmmmmmm๐Ÿ˜

    • andyross's avatar
      andyross
      Roku Guru

      As has probably been said before, it is up to Fox to fix their app or servers. If everything else is working, then it is not a Roku problem. Plus, being the holidays, Roku has a moratorium on app updates in effect.

      • ALPike's avatar
        ALPike
        Reel Rookie

        Thanks for the reply.  Did not see anything about Fox being responsible for their app.  However, it is really screwy to make them responsible but not allow them to make repairs. 

  • Anonymous's avatar
    Anonymous

    suzy6 

    Not sure exactly what you mean. I do see Livenow from fox is available on the ROKU channel and the fox app is available in the channel store. You have to subscribe to fox to use the app.