Forum Discussion

MrNotes's avatar
MrNotes
Newbie
7 months ago
Solved

Fox News App not presenting Cable Provider SignIn Code

When attempting to validate my cable subscription for access to live content, the Fox News app does not display a sign on code.   Also, the “Get New Code” function displays an empty screen

  • Hi, MrNotes

    Welcome to the Roku Community.

    We appreciate your concern regarding having an active subscription to the Fox News app and validating your cable subscription to access Fox News's live content. 

    For this matter, we would recommend reaching out to Fox News's support and inquiring further about this since your inquiry is regarding subscription and app access that the channel provider can help you further with.

    For more information, you can contact them at Contact Fox News Channel

    We hope this will be sorted out soon.

    Best wishes,
    Kash

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator

    Hi, MrNotes

    Welcome to the Roku Community.

    We appreciate your concern regarding having an active subscription to the Fox News app and validating your cable subscription to access Fox News's live content. 

    For this matter, we would recommend reaching out to Fox News's support and inquiring further about this since your inquiry is regarding subscription and app access that the channel provider can help you further with.

    For more information, you can contact them at Contact Fox News Channel

    We hope this will be sorted out soon.

    Best wishes,
    Kash