Forum Discussion

iFrog's avatar
iFrog
Roku Guru
2 years ago
Solved

For Anyone who uses the "SBN Now" Channel, dark video on live feed problem is being looked into

Hi all, I own a Roku Ultra 2022 model 4802RW with OS version 12.0.0 build 4184-C2 I use the SBN Now channel regularly to watch the programming  when unable to attend the church locally, or to  watc...
  • iFrog's avatar
    iFrog
    2 years ago

    Great News, while support hasn't contacted me directly.  There was an update for SBN Now for Roku that seems to clear up the dark video problem.  Go to settings:System:Software update and let it check for updates.

    The new version is: 8.311 build 1.  It was 8.310 build 1.  Hope this resolves the issue for everyone!

yordi's avatar
yordi
Binge Watcher
2 years ago

Thank you i watch often.

iFrog's avatar
iFrog
Roku Guru
2 years ago
yordi wrote:

Thank you i watch often.

You're welcome, I haven't heard any sort of official resolve after providing info the support requested.

There are a couple of things you can do, if this issue really affects you.

1.  You can watch the SBN Live stream through their YouTube channel for free, and it's the exact same live feed you get on SBN Now, and it doesn't have the issue.

2.  You can use an alternative platform such as an Android TV, or Fire TV, or Apple TV to use the SBN Now app. without the issue(s) described.

Here is the SBN Live Stream through YouTube: https://www.youtube.com/watch?v=ma3qosbWvN0&list=WL&index=2

If you are using the YouTube for TV interface you may need to search for SBN Live.  However the thumbnail here should give you the reference needed to find the right stream.

EDIT: just realized this forum doesn't give you the YouTube thumbnail for videos.

  • iFrog's avatar
    iFrog
    Roku Guru
    2 years ago

    Great News, while support hasn't contacted me directly.  There was an update for SBN Now for Roku that seems to clear up the dark video problem.  Go to settings:System:Software update and let it check for updates.

    The new version is: 8.311 build 1.  It was 8.310 build 1.  Hope this resolves the issue for everyone!

    • yordi's avatar
      yordi
      Binge Watcher
      2 years ago

      It sure did thanks for the info-)))))

      • yordi's avatar
        yordi
        Binge Watcher
        2 years ago

        I can now watch SBN  without any problems AT ALL!!!!!!