Forum Discussion

FlyCamLive-Lost's avatar
FlyCamLive-Lost
Channel Surfer
2 years ago

FLYCAMS LIVE Channel Stopped Working

Suddenly FlyCams Live just opens for a sec then kicks me back to the Roku homepage? I have tried rebooting, removing the channel and even downloading it directly from the Roku website. It downloads just fine - but acts the same.

Everything else works fine.

Please help? I am disabled and this is important to me.

Thanks πŸ™‚

  • DPA1000's avatar
    DPA1000
    Binge Watcher

    I noticed it yesterday morning. It shows a camera for one second and kicks me back to the Roku homepage.

    • FlyCamLive-Lost's avatar
      FlyCamLive-Lost
      Channel Surfer

      Yes, exactly, it started yesterday. I can open the channel but as soon as I open a cam view it kicks me out.

      Thank you for replying; good to know I'm not alone.

  • Hi everyone! I am one of the developers at Surfaced Media. We are aware of the current bug with Roku live streaming and are fixing the issue. We appreciate your patience and look forward to streaming again with FlyCams Live this week!

    • Quatlo's avatar
      Quatlo
      Reel Rookie

      Thanks for letting us know you're aware of the "kick back to home screen" issue with FlyCams Live and working on a fix with Roku.

    • DPA1000's avatar
      DPA1000
      Binge Watcher

      Any updates? It's still not working.

      • surfacedmedia's avatar
        surfacedmedia
        Reel Rookie

        Thank you everyone for your patience. Roku has the latest version of the app in their hands and has it scheduled to go live on Tuesday. Thanks again and we can’t wait to be back up and running! 

    • BUBBABLUE's avatar
      BUBBABLUE
      Newbie

      And........we are still waiting. Now we all are missing the great live music. Can y'all get your poop in a group? A 12 year old could have probably figured it out by now!

  • Did a test on my Roku, and the same thing. You should try checking with the developer, "Surfaced Media". They are responsible for the channel. https://www.surfacedmedia.com/ 

    I also have a Fire TV stick, but there is no Flycam app for it, so I couldn't check to see if it's a wider issue.

      • Yepitsme's avatar
        Yepitsme
        Reel Rookie

        Yep, same problem for two days now on roku in nw Montana.  Pls post a fix anyone learns of. Thx.πŸ€™

  • I have the same problem. I have emailed the developer via their website "surfaced media" but no response. Can someone at Roku in charge of channel oversight look into this? It's a great channel and many of us would like to see it fixed.

  • FYI- Most of the same live videos can be found on YouTube. 

    • RokuERey's avatar
      RokuERey
      Retired Moderator

      Hi PennyWin,

      Thanks for reaching out, and welcome to the Roku Community.

      Roku strives to create an amazing entertainment experience by offering access to thousands of streaming apps. In some cases, streaming services merge and apps are combined, or providers may choose to remove their app from our platform. An app may also be removed by us if it violates our terms and conditions. We take reports of piracy or any other unlawful activity very seriously. For more information, you can review our developer terms and agreements or reach out to the app developer directly.

      Thanks,

      Rey