Forum Discussion
Hi Jebs,
Thanks for posting here in the Roku Community!
We understand you are saddened by this. We sincerely apologize for any inconvenience that this may have caused you. We don't have any updates on this yet, but rest assured, we have followed up on this again. If, in any case, you decide to cancel any subscription, please contact our Accounts and Billing team since they are the specialized department to best cater to your inquiry. To contact them, kindly refer to this link here. Select the Accounts and Billing option to be directed to their contact information.
Best regards,
Eunice
Still no Episode 1 for season 7 and all Roku does is talk around in circles "thanks for the update" we are looking into this" and the Roku Team still hasn't done a thing. We don't want updates simply add in the missing episode! Two months of complaints and requests to get this issue fixed. Why is it so difficult to do, add in the episode! All we understand is your incompetence! I will not be renewing my subscription!
- ArchMike2 years agoReel Rookie
Episode 16 of season 6 to episode 2 of season 7. Nothing to look into Roku, simply add in the episode and stop exemplifying your extreme level of incompetence and lack of care for your paying customers!