Forum Discussion

Debbie8's avatar
Debbie8
Newbie
2 years ago

Fast forward on Roku while watching a xfinity DVR show

While using Roku watching a DVR show from xfinity. When I  fast forward the program will not continue. I get a message that something went wrong but I can watch the program on demand. This started a week ago. Before this I could fast forward thru commercials with out a problem. I have restarted Roku but continue to have this problem. 

1 Reply

  • atc98092's avatar
    atc98092
    Community Streaming Expert
    2 years ago

    You need to contact Xfinity and report the problem. Roku does not create channels for other providers, the providers have total control over the functionality of their channels.