Model 3930CA - Roku Express
Serial number X00400762454 (S0143196244)
Software version 12.00 • build 4184-AE
GC version 9 4.20
Timestamp: 2023-07-10T04 40:432
Please use issue ID S4-273-880 to report the Current issue
Hi Hayhay,
A warm welcome to the Roku Community!
Thanks for this device information. To assist you properly, Can you provide us with more details about your concern? Are you getting an error code or message? In addition, can you please specify the exact steps you are taking to reproduce this issue so we can investigate further?
With more detailed information, we will be able to assist you further.
Best regards,
Chel
