Forum Discussion
Yes both are RokuTVs logged into my account. I tried to delete the app to reinstall it but I assume it won't let me because I have an ongoing subscription
At a loss tbh
Apologies - I did also do a system restart and an unplug
- renojim6 months agoCommunity Streaming Expert
My apologies, you did say you tried a restart. Do both TVs give you the "Manage subscription" option when you highlight the icon and press * on your remote? Do they both show the same app version? How about the same Roku software version displayed under Settings->System->About?
This is strange since subscriptions through Roku should be automatic on all devices linked to the same Roku account and shouldn't require any kind of sign in.
- Piratesteve16 months agoNewbie
I am having this same problem so if a fix is created that would be great to know.
- dextermeth6 months agoReel Rookie
Everything is setup correctly. I'm really not sure what else to do? Both tvs can manage the subscription but one requires a username and password while the other doesn't.
I'm at a total loss
- Sarah125 months agoNewbie
I am also having this issue. Any resolution?