Forum Discussion

jwaynebsr's avatar
jwaynebsr
Newbie
6 years ago
Solved

Every few minutes the programming coming through Roku repeats the last 2-5 seconds.

Very regularly programming seems to repeat the last couple of lines of dialogue.  For instance, Last night Colbert walked out and said his first line of dialogue twice in a row.  It probably repeats ...
  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi transplantwest,

    Thanks for posting here and sharing this information with us.

    Contacting the channel provider's support and inquiring about the issue is the best option for this situation. Most of the channels on the Roku platform are managed and maintained by the channel providers themselves.

    Thanks,
    Kash

Milkman23's avatar
Milkman23
Newbie
4 years ago

I have the same issue, but only a couple of shows that are on the Roku channel/app. All other channels/apps seem to work fine and even most shows on the Roku channel work, but a few will repeat so many seconds though-out the whole show. Eventually you will see the whole show, but the repeating is irritating to the point we stopped watching that program, but have tried it a few times with same results. . This just started a month or more ago....again only on the Roku and only a couple of shows. We only have streaming and no cable company...just spectrum internet and a Roku devise for streaming the different channels/apps. Any idea what is the problem and how to fix? If this had been on all shows or a different channel/app for example Netflix then I would removed from channel lineup and add back, but this is on Roku and again not on all shows within Roku. Sorry if I repeated myself, but trying to give all details.

RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
4 years ago

Milkman23

Thanks for the post.

Can you please provide more information about the issue you are experiencing? What specific channels are you seeing this issue occur? Are there specific titles that this issue happens with? Can you provide the specific steps to reproduce the issue? Are you connected to any external devices aside from your Roku device and TV?

With more information we will be able to assist you further.


Thanks,
Danny