Forum Discussion

jwaynebsr's avatar
jwaynebsr
Newbie
6 years ago
Solved

Every few minutes the programming coming through Roku repeats the last 2-5 seconds.

Very regularly programming seems to repeat the last couple of lines of dialogue.  For instance, Last night Colbert walked out and said his first line of dialogue twice in a row.  It probably repeats ...
  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi transplantwest,

    Thanks for posting here and sharing this information with us.

    Contacting the channel provider's support and inquiring about the issue is the best option for this situation. Most of the channels on the Roku platform are managed and maintained by the channel providers themselves.

    Thanks,
    Kash

Lakeliving's avatar
Lakeliving
Newbie
6 years ago

Having the same issue. Ever figure out why and how to fix it? 

RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
6 years ago

Lakeliving 

Thanks for the post.

Is there a specific channel and content that this issue is occurring on?

With more information we will be able to assist you further.


Thanks,
Danny

  • Uconn's avatar
    Uconn
    Newbie
    6 years ago

    This happens on several different stations - not just one.  NBC, CBS, TBS, etc.

    • lindatalbot45's avatar
      lindatalbot45
      Reel Rookie
      6 years ago

      I have same issue. Doesn’t matter the channel or show, or commercial.  Doesn’t do it with my Apple tv so it has to be roku. 

      • allenjcraft's avatar
        allenjcraft
        Reel Rookie
        6 years ago

        I have this very same problem but only with the Spectrum TV app. Which is the only local tv serviced provider we have

    • Edwkramer's avatar
      Edwkramer
      Newbie
      5 years ago

      It continually happens With CNN on my Roku.

  • Callen23's avatar
    Callen23
    Newbie
    5 years ago

    I am getting the same repeat issue and it doesn’t matter what channel I am on, my local channels repeat as well as cable stations. Please advise how to correct this issue very annoying. 

    • atc98092's avatar
      atc98092
      Community Streaming Expert
      5 years ago
      Callen23 wrote:

      I am getting the same repeat issue and it doesn’t matter what channel I am on, my local channels repeat as well as cable stations. Please advise how to correct this issue very annoying. 

      But what Roku channel is this occurring with? Is this a channel/app developed by a cable provider to watch their content? Then there's nothing Roku can do about it. It's the channel/app offered by the provider.

      But if it's happening on completely separate channels/apps on the Roku, then yes it's possible it's something within the control of Roku. But they need more specific information to know where to begin looking. 

      • allenjcraft's avatar
        allenjcraft
        Reel Rookie
        5 years ago

        For me it was the Spectrum app (streaming TV service), they are my cable provider. I don't see it as a Roku problem as much as a Spectrum problem. I tried the same Spectrum app on Apple TV and it was doing the same thing.  

  • PJN's avatar
    PJN
    Newbie
    5 years ago

    I’ve started having same issue, only with Spectrum app. Last few words suddenly repeat, several times an hour.

    • lindatalbot45's avatar
      lindatalbot45
      Reel Rookie
      5 years ago

      In addition to the repeating, now the picture freezes for a few seconds, then continues, missing those seconds.  Really gets irritating when watching a golf putt stop 3 feet from the hole and then you see it picked up from inside hole, or not.   I’m beginning to think it IS a Spectrum problem. 

      • StreamerUser's avatar
        StreamerUser
        Roku Guru
        5 years ago

        I've noticed the (repeating the last few seconds) issue very seldomly and sporadically on different apps - all with and when using ads (and thus ad insertion/injection), though not necessarily during the ads themselves (mostly not).

        Its most likely related to one of the middleware ad modules/libraries - there are several that get occasionally (and silently) updated:  The issue either remains unfixed or suffers occasional regression.

  • Redkay2's avatar
    Redkay2
    Channel Surfer
    5 years ago

    Every channel it get annoying. Is there any fix for it 

    • kcollin3's avatar
      kcollin3
      Reel Rookie
      5 years ago

      You could try logging a support ticket with Roku.   This forum is for self help by other customers.