ESPN the requested page is not configured
I'm trying to use the ESPN app and it lets me log in then immediately goes to a screen that says: An unexpected Error Occurred The requested page is not configured I've tried updating both the app...
Forum Discussion
Hi Jmtslt5,
Greetings from the Roku Community!
We'd like to know more about the issue that you're having with the ESPN channel. Could you send us a photo or video of your running issue? What troubleshooting steps have you taken so far?
With detailed information, we will be able to assist you further.
Thanks,
John
My ESPN app doesn't work on any device. On the home screen the option to remove ESPN is also missing. Says it's up to date. When I attempt to open the app the following is displayed -
An unexpected error occurred
The requested page not configured
Then there is a white rectangle that says OKAY. Selecting okay takes you back to the home screen
ROKU 4K, two expresses, one TLC Roku, and One Hisense Roku TV's
Hi OregonDad,
Thanks for flagging us about this and for making your first post here in the Roku Community. Have you tried removing the channel to see if there are any differences after doing that? If not, follow the guided steps below.
- Remove the channel: Highlight the channel tile on your home screen and press the Star button to open the options menu. Select Remove channel and confirm.
- Restart your Roku device: Restart the device from the settings menu. Go to Settings > System > System restart > Restart.
- Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.
Let us know if this works for you!
Regards,
Rey
I continue to have the same problem as OregonDad. I followed all the steps you outlined, including logging back in to my ESPN account, which was successful. This did not solve the problem & I have been getting the same Error message for the last couple weeks.
Hi OpusThePenguin,
Thank you for posting here in the Roku Community!
We understand you're having a problem with the ESPN channel. We're happy to assist you. Please try to update the channel by highlighting the channel tile, pressing the star button on your Roku remote, and selecting check for updates.If the problem still persists, could you send us a photo of your error message or code?
Let us know how it works, and we look forward to hearing from you soon.
Kind regards,
John
The reinstallation got me to the activate page when the app started up but as soon as I activated the device, I get the same original message.
Hi lbrigman,
Thanks for joining us here in the Roku Community!
We understand, and we appreciate you reaching us about this. Try connecting your device to an alternative network, like a mobile hotspot, and then try accessing it again to see if there are any differences.
Please keep us posted.
Regards,
Rey
