Forum Discussion

cwilli40's avatar
cwilli40
Reel Rookie
5 years ago

ESPN Playback - Connection Errors

Within the last week, my ESPN app has randomly stopped working. When I try to play a live stream, I get the following error:   "Connection Error - We are unable to connect you to the service. Pleas...
DBDukes's avatar
DBDukes
Community Streaming Expert
5 years ago

cwilli40 

Which Roku device do you have? Model number and Roku software version are always helpful. Settings > System > About.

  • cwilli40's avatar
    cwilli40
    Reel Rookie
    5 years ago

    This is happening on both of my Roku devices, and the information is below.

     

    Device 1

    Model: 43S421

    Software Version: 10.0.0

     

    Device 2

    Model: 65S421

    Software Version: 10.0.0

    • DBDukes's avatar
      DBDukes
      Community Streaming Expert
      5 years ago

      cwilli40 

      Those look like Roku TV models. Those look sort of like TCL model numbers, but I'm not sure.

      I'm not as knowledgeable about Roku TV devices, so I'll step back for others to help.

      • joho's avatar
        joho
        Reel Rookie
        4 years ago

        Did you ever get a solution to this?  I'm having the exact same issue on both my Roku devices.

        J