Forum Discussion

SteveMary's avatar
SteveMary
Newbie
2 years ago
Solved

ERROR: tv3 sts end point denied authorization

Why do I get this message on my television when trying to stream Marquee Sports Network?  I cannot access Marquee programs on either of my two televisions.

  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi Community users!

    Thanks for flagging this issue with us.

    Since the channel provider has provided a workaround regarding this, it might be best to continue working with them to be better assisted in solving the issue. Reaching out to them is helpful in gathering more information, especially with the solution provided by their support representative, which is to sign in and then sign out of their channel. In addition, you can also ask for assistance on how to navigate their channel and how to perform the troubleshooting method since channels on the Roku platform are designed by the channel providers themselves.

    We hope the best for you.

    Regards,
    Kash

11 Replies

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  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator
    2 years ago

    Hi SteveMary,

    A warm welcome to the Roku Community!

    We understand you are having an issue when playing a channel. We would like to know the issue you've been having with your device so we can offer you some help. Would you mind elaborating on the issue you've been experiencing? What is the specific error message that you received? In addition, what troubleshooting steps have you taken so far to resolve the issue?

    With more detailed information, we will be able to assist you further.

    All the best,

    Chel

    • super10's avatar
      super10
      Newbie
      2 years ago

      I have the same error in the title, my credit card was billed a couple of days ago, how do I correct this?

    • Jeff623's avatar
      Jeff623
      Reel Rookie
      2 years ago

      I have the same issue! Just renewed subscription yesterday and it does not work!

      • dmw71's avatar
        dmw71
        Reel Rookie
        2 years ago

        Same right now.

         

        The Marquee app works on my iPhone and iPad, so the error is almost certainly with the Marquee app on Roku devices.

        The exact error message is as the original poster stated:

        ”ERROR: tv3 DTs end point denied authorization.”

         

         It is encountered when attempting to launch any saved videos or view live content (e.g. game two of the double header, which is currently in progress).