Equipment faulty- no replies
So having bought a replacement Roku system 5 months ago the remote doesn’t work, on trying to ask if there’s a guarantee I’ve had no response to 2 requests for help on Roku. judging by the posts on ...
Forum Discussion
Hello! RichardLDE, Slappyhappy,
A friendly welcome from the Roku Community!
We appreciate you reaching out to us. We're pleased to assist.
- What device are you using right now?
- Is this the first time you have experienced this issue?
- What type of remote are you using right now?
- How long have you been using this remote?
- What troubleshooting steps have you taken so far to resolve the issue?
Please keep us posted on what you find out, and we will be happy to continue assisting you further. We look forward to hearing back from you.
Thanks,
Arjiemar
