Forum Discussion
Sgtvela520
3 years agoReel Rookie
Yes its connected to surround sound
RokuNimfa-C
3 years agoRetired Moderator
Thanks for keeping us posted, Sgtvela520.
We appreciate your efforts in troubleshooting the issue with your Roku TV. To assist you further, could you please confirm if the issue persists after performing the manual reset, remote reset, and power cycling? Could you also try to remove/unplug the surround sound to see if it helps?
Thank you for your cooperation, and we look forward to hearing back from you soon.
Regards,
Nimfa