Duplicate Icons on my TV screen
I just set up my Roku unit and it seems that I have the all the icons that I have chosen show up 3 times on my TV screen. Does it have something to do that I am signing in to one Roku account with mu...
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Thanks for the suggestion however it still didn't work for me. I am wondering if a restart the system will help
Restarting from the Power settings is basically the same as unplugging it and plugging it back in. I rarely suggest a Factory Reset, but this might be one of those times it's appropriate. You can find Factory Reset under Settings->System->Advanced system settings.
Just checking, it's not just that if you scroll up or down you see the same icons as you wrap around, right?
Yes you are correct that it is not only scrolling up and down but also wrap around. I did char with a Roku person and they said unplugging and factory reset is the same. I haven't tried the factory reset yet. The 2nd time I chatted online the tech told me that he is escalating up to see if they can help. No answer yets.
Thanks for your response. I still may try factory reset on one of my TV's.
I really hope that someone from Roku didn't tell you that unplugging and factory reset are the same thing. Unplugging and system restart are the same thing. A factory reset is much different.
- Unfortunately they did. I guess I will try the factory reset on one TV to see if that works. It will be interesting to hear what the escalation team comes up with a solution. Thanks again for your response
