Forum Discussion

coachtom's avatar
coachtom
Reel Rookie
3 years ago

Duplicate Icons on my TV screen

I just set up my Roku unit and it seems that I have the all the icons that I have chosen show up 3 times on my TV screen. Does it have something to do that I am signing in to one Roku account with multiple units?

Is there a way to remove the duplicate icons from the TV screen?

Thanks

 

7 Replies

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  • renojim's avatar
    renojim
    Community Streaming Expert

    It doesn't have anything to do with having multiple units linked to the same account.  I would try unplugging the power for a few minutes and plugging it back in.

    • coachtom's avatar
      coachtom
      Reel Rookie

      Thanks for the suggestion however it still didn't work for me. I am wondering if a restart the system will help

      • renojim's avatar
        renojim
        Community Streaming Expert

        Restarting from the Power settings is basically the same as unplugging it and plugging it back in.  I rarely suggest a Factory Reset, but this might be one of those times it's appropriate.  You can find Factory Reset under Settings->System->Advanced system settings.

        Just checking, it's not just that if you scroll up or down you see the same icons as you wrap around, right?