Forum Discussion

LLYWA's avatar
LLYWA
Newbie
5 years ago
Solved

Does Fox News not work on ROKU?

Fox News and Fox Business News are the only stations that constantly have connection issues.  I have logged in repeatedly for a week and still those two channels do not work. 

FOX Channels Troubleshooting
  • optikhog's avatar
    optikhog
    5 years ago

    Huh? Roku is not responsible for the content or upkeep of the channels. You will want to reach out to Fox News Corp Corp. for help.

  • renojim's avatar
    renojim
    2 years ago

    Cyrus1335, that's a Spectrum error message reported time and time again.  Some people have fixed it by restarting all of their Spectrum equipment - gateway/modem/router.  Others have had to call Spectrum to get it straightened out.  Once you restart your Spectrum equipment, make sure you restart your Roku device from Settings->System or Settings->System->Power (as appropriate).

  • KellyT's avatar
    KellyT
    Newbie
    5 years ago

    I have tried to get the live news channel for a week.  It NEVER takes the code it gives me... Says it is incorrect... Tries at least a dozen times today alone... Any ideas??

  • optikhog's avatar
    optikhog
    Roku Guru
    5 years ago

    Huh? Roku is not responsible for the content or upkeep of the channels. You will want to reach out to Fox News Corp Corp. for help.

    • davjanhenderson's avatar
      davjanhenderson
      Channel Surfer
      5 years ago

      I have sent messages to Fox News and so far no answer.  I don't have problems with other platforms and will be switching to Firestick for my Fox News feed.

      I also have noticed drastic lagging on the menu and loading other apps like local news, Prime Video and Netflix on my Roku.  My connection is 400 MB fiber, so I know that isn't the issue.

    • markpatrick4's avatar
      markpatrick4
      Newbie
      5 years ago

      ROKU is censoring FOX NEWS and not allowing us to have an opinion on who we the people want to listen to.  Sign of the end times!

      • optikhog's avatar
        optikhog
        Roku Guru
        5 years ago

        Please site your evidence of this.  As stated MANY times, FOX NEWS is in charge of the content on the FOX NEWS channel.  If you have problems, please take the time to contact them.

    • Tmc2's avatar
      Tmc2
      Newbie
      4 years ago

      I reached out to Fox News they said it is not their app it is a Roku problem. I reached out to Roku and they're blaming Fox News. Only app I'm having a problem with. I think must be biased

      • RokuDanny-R's avatar
        RokuDanny-R
        Retired Moderator
        4 years ago

        Tmc2

        Thanks for the post.

        Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

        If the issue remains unresolved, I'd recommend reaching out to the channel provider directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on the Fox News channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.  

         

        Thanks,
        Danny

  • WHY123's avatar
    WHY123
    Reel Rookie
    5 years ago

    Fox news delay works on YouTube Fox News Live channel does not

  • miklyn34's avatar
    miklyn34
    Reel Rookie
    4 years ago

    I agree entirely.  I've logged out and in and updated the app.  It's maddening

     

    • RokuMary-F's avatar
      RokuMary-F
      Community Moderator
      4 years ago

      Hi miklyn34,

      Thanks for posting in the Roku Community!

      Can you please provide us with more specific information about the issue you are experiencing?

      1. Does the issue only occur on a specific channel or all channels on your Roku device?
      2. Are you receiving error messages or codes when accessing the channel?
      3. What troubleshooting steps have you taken so far to try to resolve the issue?
      With more information, we will be able to assist you further.

      Best regards,
      Mary
       

      • SantaDan's avatar
        SantaDan
        Newbie
        4 years ago

        I have also signed in multiple times with my Verizon Fios and I cant get the Fox News App to stay connected. There is nothing to complain to Fox News about its ROKU that seems to have problem with this steaming app. 

  • rikazkhan's avatar
    rikazkhan
    Reel Rookie
    2 years ago

    1. Internet Connection: The stability and speed of your internet connection can significantly impact your ability to stream content smoothly. If your internet connection is slow or experiencing interruptions, it could result in buffering or an inability to load certain channels properly. You can test your internet speed using online tools or contact your internet service provider to troubleshoot any issues with your connection.

    2. Device Compatibility: Ensure that the device you are using to access Fox News and Fox Business News is compatible with the streaming platform. Older devices or devices with outdated software may struggle to stream content effectively. Check the system requirements for the streaming service and make sure your device meets them.

    3. Streaming Service Subscription: Verify that your subscription to the streaming service includes access to Fox News and Fox Business News. Some streaming packages may offer different channel lineups or require additional add-ons for access to specific channels.