Forum Discussion

JanJ's avatar
JanJ
Roku Guru
2 years ago
Solved

Display resolution on Roku Ultra downgraded after software update

Latest software for Roku UIltra 4 lite steps in Panasonic RX V479  you hit home on Roku remote…., or pretty much any key….. and Panasonic RXV-479 changes to AV4! didn’t do that on any prior f...
  • RokuTakashi's avatar
    RokuTakashi
    5 months ago

    Hi, JanJ 

    Thanks for the update.

    I appreciate you for confirming that the issue has been resolved with the recent Roku software updates.

    This thread will now be closed due to its age. If you encounter further issues, we encourage you to create a new thread here in the Roku Community.

    Thank you for your input.

    Best,
    The Roku Community Team.

JanJ's avatar
JanJ
Roku Guru
2 years ago

4K Dolby Display setting changes DTV APP to 1920x1080

4K HDR Display setting Keeps DTV APP at 3840x2160, but changes video to a INCORRECT pastel colors

In Prior firmware this did not happen, and 4K AUTO worked flawlessly.... 4K AUTO Now Removed...

The Remote control issues also occurred since the last firmware Update....   As Posted before, a Temporary work around was enabled by TURNING OFF SMART HDMI in Panasonic RX V 479

Panasonic RX V479 is loaded with the FINAL firmware: V2.86

The FIRMWARE ON ROKU 4K ULTRA LITE is:  13.0.0  Build 24028-DE

That is a lot of issues, but I guarantee you, Prior version did not have them!!!!

JanJ's avatar
JanJ
Roku Guru
2 years ago

Any way to go back to prior firmware on ROKU 4K Ultra Lite????, that prior firmware worked FLAWLESSLY with SMART HDMI????

  • RokuCarly's avatar
    RokuCarly
    Community Moderator
    2 years ago

    JanJ 

    Additionally, can you please try connecting your Roku Ultra directly to your TV to see if the issue persists without the Panasonic receiver? We'd like to determine if this does not interfere with your receiver. 

    Thanks,
    Carly

     

    • JanJ's avatar
      JanJ
      Roku Guru
      5 months ago

      Sorry for late reply....

      A ROKU Firmware Update Fixed the issue....

      You were apparently working on it.... 

      It has not reared it's ugly head since then....

      They should inform you when they are working on a fix, so confusion doesn't reign !!

      • RokuTakashi's avatar
        RokuTakashi
        Community Moderator
        5 months ago

        Hi, JanJ 

        Thanks for the update.

        I appreciate you for confirming that the issue has been resolved with the recent Roku software updates.

        This thread will now be closed due to its age. If you encounter further issues, we encourage you to create a new thread here in the Roku Community.

        Thank you for your input.

        Best,
        The Roku Community Team.