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De1andro's avatar
De1andro
Newbie
5 months ago
Solved

Disney Plus won't let me log in to my account new Roku Express I pay for it with my Verizon acco

Nothing works for me I have tried everything I get the same stuff I put my email in and it doesn’t give me the option to enter my password all it says is scan the qr code to change your password and it does this every single time I’ve changed my password like 8 times now on different occasions the Roku account is through my banking app as they gave me a 12 month free trial 

  • De1andro 

    Thank you for your post.

    Have you attempted to sign into the Disney+ channel using your account credentials? If you are still unable to authenticate the channel, I recommend contacting Disney+ support directly for further assistance. Many Roku channels are developed and maintained by their respective providers.

    You may reach them here: Disney Plus Support

    Thanks,
    The Roku Community Team

1 Reply

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator

    De1andro 

    Thank you for your post.

    Have you attempted to sign into the Disney+ channel using your account credentials? If you are still unable to authenticate the channel, I recommend contacting Disney+ support directly for further assistance. Many Roku channels are developed and maintained by their respective providers.

    You may reach them here: Disney Plus Support

    Thanks,
    The Roku Community Team