Forum Discussion

BarbS2's avatar
BarbS2
Binge Watcher
3 years ago
Solved

Disney Plus with Ads not on ROKU

ROKU is not enabling the new Disney Plus with ads subscriptions on any of its devices!!!! ROKU enables other cheaper subs with ads like HULU and Netfllx but not the new Disney Plus with ads.   I alr...
  • RokuMary-F's avatar
    RokuMary-F
    3 years ago

    Hi BarbS2,

    Thanks for posting in the Roku Community!

    Please be advised that Disney plus remains available on Roku, however, Disney plus Basic is not currently supported. We will let customers know if it becomes available in the future.

    We appreciate your patience regarding this matter, as we continue to work to deliver better a streaming experience for our customers.


    Best regards,
    Mary

  • RokuMary-F's avatar
    RokuMary-F
    3 years ago

    Hi Community users,

    Thanks for the post and for sharing your thoughts.

    We don’t have any information at this time regarding when Disney+ Basic. We will let the Community know if it becomes available in the future.

    You may watch Disney+ Basic on your Roku by sharing the content from an Apple, Android, or Windows device. Here’s how:

    We appreciate your patience and interest while we continue working to deliver a better streaming experience for our customers.


    Best regards,
    Mary

  • RokuMary-F's avatar
    RokuMary-F
    3 years ago

    Hi Community users,

    Thanks for posting in the Roku Community and we appreciate your patience regarding this matter.

    Good news! We're happy to announce that Disney Plus Basic (With Ads) is now available on Roku.

    Please be advised that Disney Plus Basic (With Ads) does not require installing a separate channel. Roku users can change subscriptions directly from their Roku accounts by signing in at my.roku.com  or on their Roku device and following the instructions to change or downgrade subscriptions billed through Roku Pay.

    For more information, check out our post on the Roku Blog here: Disney+ Basic (With Ads) now available on Roku

    Thanks for choosing Roku! Happy Streaming!


    Best regards,
    Mary

  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi Fastjonny,

    Thanks for posting here in the Roku Community, and we got your inquiry.

    You can visit the support website of Hulu here for more information regarding the bundle you've inquired about. 

    We hope the best for you.

    All the best,
    Kash

Clnc's avatar
Clnc
Channel Surfer
3 years ago

Yes, it works, thanks for the heads up. I checked my current disneyplus app for updates then logged into my disney plus with ads version included with my hulu live and can watch now.

RokuMary-F's avatar
RokuMary-F
Community Moderator
3 years ago

Hi Community users,

Thanks for posting in the Roku Community and we appreciate your patience regarding this matter.

Good news! We're happy to announce that Disney Plus Basic (With Ads) is now available on Roku.

Please be advised that Disney Plus Basic (With Ads) does not require installing a separate channel. Roku users can change subscriptions directly from their Roku accounts by signing in at my.roku.com  or on their Roku device and following the instructions to change or downgrade subscriptions billed through Roku Pay.

For more information, check out our post on the Roku Blog here: Disney+ Basic (With Ads) now available on Roku

Thanks for choosing Roku! Happy Streaming!


Best regards,
Mary