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RoelofE's avatar
RoelofE
Newbie
3 years ago
Solved

Disney Plus not working South Africs

Hi Everyone.   I dont know if you can help. I loaded Disney Plus on my fathers Roku device (Express 3900EU). As soon as I open the app it says Disney Plus isn't available in your area and proceed...
  • RokuKariza-D's avatar
    RokuKariza-D
    3 years ago

    Hello RoelofE 

    Thanks for the post.

    Please be advised that channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. 

    For more information, you'd want to contact Disney+ Support to inquire further about whether they offer their channel/service on the Roku platform in your region.

    You can reach them here: helpdesk - Disney+

    We appreciate your understanding.


    All the best,
    Kariza

RokuKariza-D's avatar
RokuKariza-D
Retired Moderator
3 years ago

Hello RoelofE 

Thanks for the post.

Please be advised that channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. 

For more information, you'd want to contact Disney+ Support to inquire further about whether they offer their channel/service on the Roku platform in your region.

You can reach them here: helpdesk - Disney+

We appreciate your understanding.


All the best,
Kariza