I saw this from 2022. So I went through and deleted the app, unplugged the router, went into settings to update the TV etc. and…nothing. It just won’t play Disney+. Every other device aka desktop, laptops, phone and so forth have no issues. The tv however just won’t do it. First world tech problems, I know, but, dang haha kinda makes me not want to buy Roku products again. “An unexpected problem (but not server timeout of HTTP error) has been detected.
Hi Abel1,
Welcome to the Roku Community!
We appreciate you letting us know about this issue with Disney plus having an error message.
Please be advised that when removing a channel, it's important that you make sure to restart your Roku device before adding the channel back again to ensure a clean channel install. If you are still unable to resolve the issue.
If you are still unable to resolve the issue, you'll want to contact Disney plus support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.
You can reach their support team here: Disney plus help support
If you have any other questions or concerns, please let us know.
Best regards,
Mary
