Disney Plus is freezing after ad breaks
I have this same issue. Uninstalling, resulting and reinstalling didn’t help.
Hi, Adamant12x
Thanks for posting, and welcome to the Roku Community.
We understand the issue you've experienced with Disney+ on your Roku device, and we'd be happy to help. We'll provide a troubleshooting step that will guide you to resolve the issue at hand. Kindly follow the steps below.
- Navigate to the channel tile on the Roku home screen, press the star (*) key on your remote, and choose "Remove channel".
- Next, restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).
- Once your player/TV starts up again, go to "Streaming Store" on the Home screen, and add the channel back once more.
- You may also refer to this link: How to resolve a channel playback issue | Official Roku Support
If the issue persists after performing the provided troubleshooting step, you may want to contact the channel provider's support directly and inquire further about this issue for a workaround that needs an update on their end to resolve this since most channels on the Roku platform are designed and maintained by the channel providers themselves.We hope you find this information useful, and feel free to contact us if you have further concerns or inquiries.Best wishes,
KashThanks for letting us know, priglmeier,
If the issue persists, we highly suggest contacting Disney Plus Support, as this issue may be specific to them. Please be guided that channels on the Roku platform are developed and maintained by the channel provider themselves. They are the best ones to provide further details regarding this channel functionality.
Let us know if you have further inquiries.
All the best,
Janadee