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Lornajane's avatar
Lornajane
Newbie
2 months ago
Solved

Disney plus error "TV isn't with the household"

Having problems with Disney plus, it's saying tv isn't with the household but it worked a few weeks back and then just stopped, I've uninstalled, cleared cache, logged out still nothing

  • Hey, Lornajane

    Thanks for reaching out to us!

    We understand you tried the other possible troubleshooting steps, but still have the same issue with your Disney+. You may contact the channel provider directly.

    You can get some help here!

    Roku Community Team

1 Reply

  • RokuFelipB's avatar
    RokuFelipB
    Community Moderator

    Hey, Lornajane

    Thanks for reaching out to us!

    We understand you tried the other possible troubleshooting steps, but still have the same issue with your Disney+. You may contact the channel provider directly.

    You can get some help here!

    Roku Community Team