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Disney plus Bundle - ESPN+ not working
I upgraded to Disney’s bundle (Disney+ with Hulu, and ESPN+. The new bundle works perfectly on all of my non-Roku devices and smart TVs, but not on my Roku TV or even the Roku IOS app. I can access...
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I understand your frustration. I know maybe you won't want to hear this, and it may not add much. If you look at my post from September 7, I did send the issue tracking thread the Roku moderator opened for me that is now closed to ESPN tech support. It's not acceptable, but there are several alternative workarounds/suggestions that other Roku users have added in there; maybe you've already read it, so I apologize if you were already aware.
The fact that ESPN hasn't fixed it yet even after I sent them that information tells me I made the right choice in giving up. It's not really worth your stress level. I spent a whole two weeks driving myself crazy trying to get both companies to work it out. Save yourself any more time on it.
Maybe Disney will get it fixed by the time they integrate some ESPN content into Disney + later this year, but I won't hold out too much hope. It sounds like this issue started around April, but my personal issues with it started in June. As it is, I really just don't use the ESPN app anymore for any ESPN channels because of this issue, and I rarely use it for ESPN+ anymore because I found these recent problems pretty frustrating. I cancelled the ESPN+ portion of my Disney Bundle as a result and will just stick with Disney + and Hulu. It's probably time to consider using another device if I need ESPN, as much as I overall like Roku. But maybe the new ESPN D2C app they put out next year will work properly on Roku, and people with tv providers will be able to use it.
Getting off my soapbox now. Thanks for reading. 🙂
Asellus I have access to both ESPN and ESPN+ on all of my Roku devices. However I rarely use the ESPN app on my Roku to watch anything on ESPN since I can watch ESPN using my YouTubeTV app and easily switch channels to NBC, CBS, Fox, TBS, etc.... The ESPN App on Roku is great for any content on ESPN+ and also ESPN3 which does require a TV provider. Long story short ESPN+ requires a subscription and ESPN requires a separate TV provider such as a cable system.
HDMIGuy-While I'm very happy for you and your multiple sources of access, please tell me what your responses' purpose was. I don't have knowledge of half of what you mentioned and simply wish to gain access to ESPN (NOT +, NOT 2, or any of the other ESPN iterations) on my Verizon Fios-connected Roku tv! I already have a provider, as I stated in my post. I still can't get it to authenticate at yhe ESPN site. If you have the exact steps I need to use to make this happen, I would appreciate receiving them. Otherwise, I have no ability to translate what you've already said into actionable steps. (But thanks for the attempt?)
I am well aware of how it all works. I might not be as experienced as you, but I have been using the ESPN app for 2 years without problems before this year. ESPN3 does not require a tv provider, but that's besides the point. If you had read the issue tracking thread in my September 7th post, you would realize that. I was trying to help Agavrin as a lot of users had good workarounds in that thread that might work. And Verizon Fios does offer cable, so we don't know that Agavrin doesn't have a cable package. I just assumed I would take Agavrin's word for it since this issue has been going on for months without a fix. If Agavrin read the thread, and there's no workaround that would work, then it is what it is.
HDMIGuy Thanks for trying to more clearly explain to asellus. While these forums can be very useful, the different skill and knowledge levels can often cause more confusion or frustration than they alleviate. I, personally, find my knowledge and skills to be somewhat deficient compared to many, which was why I was seeking a clear, precise, step-by-step method to attempt. My next move is a call to ESPN on the number provided by Verizon tech support. Someone has to have found a way to get this to work. I even signed into ESPN on my Lenovo 9" tablet, and while I could get into the site, I couldn't get the videos to play. ☹️ I just want to watch a re-play/broadcast of Monday night's game and also NFL Countdown from that date. 🤞
Asellus Just re-read this reply of yours to HDMIGuy, and can safely say that you each know more about and have been working on this issue for much longer than I. The fact that you both have spent considerable time and effort to try to find solutions and share them with others (such as myself) with far less knowledge and skill, is greatly appreciated. I will continue to try different ways to make this work because, as a recently retired middle school history teacher, I'm not accustomed to throwing my hands in the air and giving up. It's just not in my nature. If I ever come up with a reliable set of steps to make it work, I'll be sure to post it here to "pay it forward" to others seeking help. -AG
Well, someone suggested on the issue tracking thread using the ESPN app on a smart TV, but I don't know if you have a secondary smart TV at your house that is not a Roku TV that is capable of running the ESPN app. If so, I remember more than one person was pretty happy with that workaround. They said using their native Smart TV app downloaded from the TV app store was pretty much the same process as authenticating with the ESPN app on Roku, which you already seem to know how to do. I couldn't give you a step-by-step of that since I don't have a Smart TV.
If you want to try to use the website, I can try to illustrate with screenshots with a step-by-step. I only have ESPN3.
Technically, you don't have to even be logged into your Disney account for this to work if you only want to watch ESPN. It just won't save your progress on whatever replay you're watching if you're not logged into it. So, if you go to the website and click on the profile icon in the upper right corner, there is a tv provider option. Click on that.
From there, click on Verizon and it will take you to the Fios login. Login with your tv provider account.
It should take you back to the ESPN watch webpage. If it authenticated correctly, you should have a logo in the right corner like I have. Mine is AT&T U-verse.
From there, you should be able to click on a replay and see if you have access to it. If you don't have access to it, it should give you this message.
Here is a replay that shows it playing (my ESPN3). It will show your tv provider logo in the right corner.
If it says get TV provider, it means you're not logged in to the TV provider. Any other messages besides that are most likely going to be error messages. If you get any error messages and you plan on talking to ESPN, maybe they can help you with the website at least if you tell them what those error messages are. If you can get the website working, and you have the ability to cast to your TV from your device, you might be able to watch it on your Roku TV. I don't have a device that can cast ESPN to my Roku, so I can't give you much advice on that. Sorry it's not a solution for the Roku issue. 😞
Have a good evening! 🙂
