Forum Discussion

sheldonrayner's avatar
sheldonrayner
Reel Rookie
31 days ago

Disabling the timed-out feature while show is on pause

Stop with the annoying Timed Out Feature when I pause a show and walk away for 15 minutes. Why not  just return to the default page when I turn off the TV instead of this annoying time out feature. 

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1 Reply

  • RokuHaz-M's avatar
    RokuHaz-M
    Community Moderator
    31 days ago

    Hi there! sheldonrayner 

    Thanks for reaching out!

    It looks like the Timed Out feature on Roku is giving you trouble. Could you share more info so we can explore this further?

    • Are you using a Roku streaming device or Roku TV? Could you share the model number?
    • What happens when you leave the TV for a while? Does it turn off, go to screensaver mode, or kick back to the home screen?
    • Did it happen recently, or has this issue been present since you first used the Roku?

    In the meantime, we can try disabling the Auto Power-Saving feature; this might help. Here's how: Home > Settings  > System > Power > Auto power savings. Uncheck the box to disable it. Here's a link for more detailed instructions.

    Let's team up!

    Roku Community Team