Forum Discussion

erprku's avatar
erprku
Reel Rookie
6 years ago
Solved

Disable or skip ROKU start up screen (bouncing logo)

Is there any way to disable or skip the ROKU startup screen (the bouncing logo)?  If it matters, I have both Roku Streaming Stick + (3810, 3811 series) and Roku Ultra (4660, 4661, 4662 series) devices and I believe I only see the startup on the streaming sticks.

Thanks.

app playback
bouncing logo
  • Tivoburkee's avatar
    Tivoburkee
    6 years ago

    Are these sticks being powered by the tv usb port? That's the reason you're seeing the bouncing logo is its losing power each time you turn off the tv, plug the roku into a wall outlet and you won't have the bouncing anymore. 

  • StartSoundDumb's avatar
    StartSoundDumb
    Newbie
    4 years ago

    Roku, Please update in future to eliminate the sound of the bouncing.  It makes no sense that your solution is to utilize and waste power by plugging into wall and having constant power.  This is a waste of energy and money.

    You have none, no, zero customers, who enjoy that sound or think it’s pleasant to hear.  It actually makes me want to go back to Apple TV, every time I hear it.  So in effect you are annoying your customers and reminding them daily to go to a different product.

    • renojim's avatar
      renojim
      Community Streaming Expert
      4 years ago

      StartSoundDumb, you're the first one I've ever seen complain about the sound and I know they have at least one customer that enjoys it the once a month or so I hear it.

      • crystalpher's avatar
        crystalpher
        Newbie
        4 years ago

        Lol 😂 I hate the sound too. There is only one reason for this annoying "feature": Conditioning. And thats the only reason why roku will never remove the startup sound. 

        I have a solution: Switch sound off at your TV before you shutdown your TV. Switch sound on after roku bootup.

        After some days its an automatic behavior.

  • Tivoburkee's avatar
    Tivoburkee
    Community Streaming Expert
    6 years ago

    Are these sticks being powered by the tv usb port? That's the reason you're seeing the bouncing logo is its losing power each time you turn off the tv, plug the roku into a wall outlet and you won't have the bouncing anymore. 

    • erprku's avatar
      erprku
      Reel Rookie
      6 years ago

      Yes, they are now powered by USB and thanks for the response.  That explains the change, as I had to disconnect from wall power, as I kept receiving overheating warnings (even when the Streaming Stick was extended away from the TV with an HDMI extender).  Another issue, but it appears not an uncommon one with the sticks.

    • Sunnyj's avatar
      Sunnyj
      Newbie
      4 years ago

      Thank you! It worked! That has been very annoying. So happy!

    • JEAB's avatar
      JEAB
      Reel Rookie
      5 years ago

      Thank you, I tried that but it has not stopped and I am totally unable to get past it!

      • JEAB's avatar
        JEAB
        Reel Rookie
        4 years ago

        Thank you for all the replies received earlier this week. 

        This issue was resolved with the arrival of a new Roku stick shortly after my post well over a year ago.  It had nothing to do with the tv or broadband as the new stick continues to work well and I had no need to contact any other providers. 

  • susang8t0r's avatar
    susang8t0r
    Reel Rookie
    5 years ago

    I plugged into a charger to charge the stick up.  Plugged back into the tv and still shows bouncing logo.  Do I need to permanently plug into an outlet with an adaptor to stop this?   So VERY ANNOYING!

     

    • renojim's avatar
      renojim
      Community Streaming Expert
      5 years ago

      Yes, the stick should remain powered on at all times if you don't want to go through the boot up process every time.  There's no such thing as charging a stick.

      • paj3232's avatar
        paj3232
        Streaming Star
        4 years ago

        Why do I always have to wait for this stupid bouncing logo to stop before I can do anything on my smart LG OLED tv when I turn it on??????? I HATE IT and cannot find a way to stop it. I have researched it to death and nothing gets rid of it. I have a smaller TCL rokus enabled tv and it never shows this **bleep** bouncing logo on startup. I WANT IT GONE ON MY ROKU ENABLED LG OLED tv NOW!!!!!! I hate rokuku because of this...